Managing Director of Public Works & Development
Development Services Technician
3901 Main Street
After Hours Water or Sewer Emergencies 972-412-6201
Monday - Friday
8:00 am - 5:00 pm
The Public Works & Development Department provides many of the basic services that affect the daily lives of everyone living and working in the City of Rowlett.
Our primary responsibility is the operation and maintenance of infrastructure. Our employees are highly trained and committed to providing outstanding customer care.
Our Eight Divisions:
- Building Inspections
- Planning and Zoning
- Storm Water Management
- Wastewater Utility
- Water Utility
If you have a question regarding your utility bill, please contact Utility Billing and Collections
at (972) 412-6105 during business hours. You also have the ability to pay your utility bill online
To report a pothole in a street or alley or a streetlight outage, please contact the Action Center
at (972) 412-6100.
We hope that the information available online will help answer many of the questions you may have about our departmental operations. We hope that you will contact us
if you need additional assistance.
If you have recently received a service from a division within the Public Works & Development Department, please take a moment to fill out our Customer Service Survey
. Your input will help us acknowledge our accomplishments and reveal any areas that may need improvement. After all, our departmental mission is to provide quality services with the least disruption to our community.