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Special Needs Registry

The Rowlett Police Department offers the community two helpful services to give greater peace of mind to our city’s senior citizens and special needs citizens, their families, and caregivers. This program will assist in locating missing persons that have Alzheimer’s or other special needs. Citizens of Rowlett can register a family member with the Police Department by providing personal information, medical information, emergency contact numbers for relatives, and a photograph of the registrant. This will greatly aid the police department should an Alzheimer’s or special needs person become missing, or if they are found by the police and unable to provide information. From time to time, our officers are called upon to assist a lost senior citizen or dependent person. Often these individuals are disoriented and unable to remember their names or where they live. They sometimes experience a long wait while the officers attempt to identify and return them to their home. 

To register a senior or special needs person, go to www.Smart911.com. The dependent’s address, phone number, physical description, medical conditions, photograph, and all contact numbers can be entered to be delivered to the Police Department at the time of a 911 call.

Another option is to complete the Special Needs Registry Form below. Once completed, the form may either be hand delivered to Police Communications 24 hours a day, or mailed to the Rowlett Police Department at the address below. A current photograph is requested to accompany the form. All information will remain confidential and will only be accessed to locate or return a loved one. 

The Rowlett Police Department strives to continue to provide quality service and protection for the citizens of Rowlett. These programs are additional ways we can accomplish this task.  For additional information or to participate, please contact the Communications Division at 972-412-6201 or email.   

Rowlett Police Department
4401 Rowlett Rd.
Rowlett, TX 75088
Attention: Communications Division

Special Needs Registry Form 


4000 Main Street Rowlett, TX 75088