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Communications Officer
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The Rowlett Police Department is constantly on the lookout for qualified men and women interested in working in the communications section of our agency. Please check the HR employment site to see if there is a current opening for this position.
The Rowlett Communication Center acts as an E911 PSAP (Public Safety Answering Point) for all police, fire and EMS calls received for the City of Rowlett. Our C.O.'s use a state of the art CAD (Computer Aided Dispatching) system to dispatch and track all calls for emergency services received by the communication center.
C.O.'s act as call takers and police and fire dispatchers, in other words, they do it all, from receiving the calls from citizens to dispatching and coordinating the police and fire units responding. This is not an easy job. The hours are sometimes long, and the stress levels can be high when working major incidents. But if you enjoy a personal challenge and a job that is different every day, this could be the job for you.
SALARY INFORMATION
Starting annual salary is $35,788.
Adjusted starting salary based upon experience.
Requirements for the Position of Communications Officer
Communications Officer I :
-No prior experience
Communications Officer II :
-1 year of police/fire/ems dispatching experience, plus TCLEOSE Telecommunications
Operator or EMT certification
- Formal Education : High school diploma or GED
- Pass a CRITICALL test (simulated dispatching test) with a score of at least 76 with a minimum score of 3650 keystrokes per hour.
- Ability to read, write and speak English clearly (the ability to speak a second language will be considered advantageous).
- Other requirements : Must successfully pass a police background check and polygraph exam.
- Must be able to work rotating shifts, weekends and holidays.
- Must be able to deal with high stress incidents and situations involving highly emotional or upset individuals.
For benefit information please visit the Human Resources Pages by following this link.
Partial List of Benefits
- 10 paid Holidays
- 10 paid vacation during first year
- 15 paid vacation days for years 1-10
- 20 paid vacation days for over 10 years
- 10 paid days sick leave each year accruable
- Stability Pay
- Certification Pay (up to 900.00 a year)
- Texas Municipal Retirement System 7/14
The City of Rowlett is an Equal Opportunity Employer
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