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Will the City respond to a sewer back-up at my residence or business?
Call the Citizen Action Center at 972-412-6100 or, after hours, Police Dispatch at 972-412-6200 and a crew will be dispatch. If the back-up occurs in the City line, the crew will clear the line. If there is a blockage in the customer line, we will notify you.

Wastewater Utility

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1. Will the City respond to a sewer back-up at my residence or business?
2. Who do I call before I start digging in my yard?
3. A manhole is overflowing, who do I call?
4. What does is mean when a red light is flashing at a sewer lift station?

4000 Main Street Rowlett, TX 75088